2020 - Chief Operating Officer of offshore Neobank for the underbanked. SWIFT/SEPA payments, IBAN's, crypto to fiat and backwards conversion
- Development of the service from scratch - sales, product, strategy, PR, integrations. Now the bank is operating worldwide and has thousands of customers in different segments (crypto-businesses, high-risk companies, financial institutions, mostly B2B)
- Built the sales department. Strategy, technology, people, operations. Now: 23 sales managers and more than 10000 touches on daily outreach from the department.
- Business development: built the automated onboarding of referrals - http://agents.migom.com/
Weekly optimizations of focus segments. Aggregating of proposals from different liquidity providers: OTC desks, exchanges.
- Product management: analytics on the flows (including OTC deals). Communication with stakeholders to developers. Result: from bug-on-bug lagging product to pretty smooth user experience. Positive metrics regarding NPS etc.